FAQ

Questions US sellers ask us
before their first order.

If you don't see yours, message us on WhatsApp — we reply within a few hours.

What is your minimum order quantity?

Our starter tier is 20 sets mixed across styles — perfect for testing what sells in your shop. If you already know your winners, bulk starts at 200 sets. Private label (custom design + packaging) starts at 1,000 pcs per style.

How much do you charge as a sourcing agent?

Either 8% of FOB order value, or $0.50 per set, whichever is lower for you. Minimum $10. You see the factory price, QC cost, freight, and our fee as separate line items — no hidden margin.

How long does shipping to the US take?

Express (DHL/FedEx) 7–10 days door-to-door. Sea freight 25–35 days. Sea is only worth it from around 300 sets — below that, express is comparable on cost per set.

Do you QC the nails before shipping?

Yes. We open every box. We check for paint chips, lopsided bows, cracked tips, size mismatches, and glue tab defects. Rejected items are replaced before your order ships. You get pre-shipment photos.

Can I get custom designs and my own packaging?

Yes. Private label includes custom design, custom mold, custom boxes, and logo cards. Lead time 25–35 days. MOQ 1,000 pcs per style — anything lower and the factory setup cost doesn't make sense.

What if a set arrives damaged?

Send photos within 7 days of delivery. We replace or credit damaged sets on your next order. QC catches most issues before shipping, but transit damage happens — we make it right.

Can I mix styles from different factories in one order?

Yes. We consolidate. Order 5 styles from Guangzhou, 3 from Yiwu, 2 from Lianyungang — we combine them into one US-bound box. You pay one freight bill.

What payment methods do you accept?

Bank transfer (T/T), PayPal, and Wise. First orders are 50% deposit, 50% before shipping. Repeat customers can apply for net terms.

Do you ship to Amazon FBA warehouses?

Yes. We can prep, label with FNSKU, and ship directly to an Amazon fulfillment center. We charge a small prep fee per box.

Can you replicate a design I saw on Etsy or Instagram?

We can replicate generic styles (coquette bows, Y2K chrome, French tips). We cannot copy copyrighted character art, branded logos, or another artist's specific hand-painted design — that opens you to IP claims.